Get In Touch
+27 62 446 4580
info@carparts101.com
support@carparts101.com
Frequently Asked Question!
Yes, we do accept returns! If you’re not completely satisfied with your purchase, you can return it within the specified return period as long as it’s in its original condition and packaging. Please note that we do not accept returns on electrical parts or items with visible defects or damage. This policy helps us ensure the safety and quality of all our products for every customer.
Yes, we do offer refunds. If the part is safely returned in its original condition with no visible or mechanical defects, you’ll be eligible for a full refund. Our goal is to ensure every customer is completely satisfied with their purchase, and we’re committed to making the return and refund process as smooth and fair as possible.
We deliver across South Africa and to several neighboring countries, including Zimbabwe, Botswana, Eswatini, Namibia, and Mozambique. Our goal is to make quality and affordable car parts accessible throughout Southern Africa, ensuring fast, reliable, and secure delivery right to your doorstep.
Yes, we are proudly a South African company — founded by two young South Africans with a shared vision to serve a market that has long been overcharged and underserved. Our mission is to provide quality car parts at fair prices, ensuring South Africans get the value they deserve without compromising on reliability or service.
We are based in the western part of Johannesburg and operate as a completely online store, making it easy and convenient for you to shop from anywhere. Our dedicated WhatsApp helpline is available 8 hours a day to assist with any queries or support you may need. We pride ourselves on being a trustworthy, customer-focused brand that always strives to deliver excellent service and ensure every customer’s satisfaction.
Our delivery times vary depending on your location. Within Gauteng, orders typically take up to 6 days, while deliveries across the rest of South Africa take about 6–7 days. For our customers in neighboring countries — including Zimbabwe, Botswana, Eswatini, Namibia, and Mozambique — deliveries generally take between 8–15 days. We work hard to ensure your order reaches you safely and as quickly as possible.